Welcome to Globolix's support page!

1. Download TeamViewer QuickSupport

a. Visit the Official Website 

Go to the official TeamViewer download page:
https://www.teamviewer.com/en/download/

b. Choose the Correct Version

• For Windows: Click Download for Windows
• For Mac: Click Download for Mac
• For Linux or mobile devices, select the appropriate options.

c. Save the Installer

Once the download begins, save the installer file to your computer.

2. Install TeamViewer

a. Run the Installer

• Locate the downloaded file (usually in your Downloads folder).
• Double-click to launch the installer.

b. Follow Installation Prompts 

• Check the box to indicate you agree to the terms and click "Agree".

3. Connect with a Globolix ICT Supporter

a. Share Your TeamViewer ID 

• Once TeamViewer opens, you'll see a Your ID number and .
• Provide this ID to your Globolix support technician.

b. Receive Support 

• Our technician will initiate a remote session using your ID, ensuring secure and efficient support.

4. Important Tips

• Ensure you are downloading TeamViewer QuickSupport from the official website to avoid security risks.
• During installation, you may be prompted to allow permissions; please accept these for proper operation.
• If you encounter any issues, contact Globolix support at [email protected]

At Globolix, we prioritize your security and privacy. Rest assured, remote support sessions are conducted securely and solely for your benefit.